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The Tiny Things That Make or Break Guest Experience

How a Missing Fork Could Be Costing You Thousands and What to Do About ItIn hospitality, we often obsess over the big picture.Menus. Décor. Branding. Influencer partnerships. But let me be clear: Your guests don’t remember logos they ...

How to Fix the Costliest Silence in Hospitality: Speed Up Your Response, Save Your Revenue

Why Delayed Replies Are Killing Your Guest Experience and How to Build a High-Response CultureYou're not losing guests because your food is bad. You're not losing guests because your rooms aren’t ready.You’re losing guests because of ...

Busy Restaurant

Delivering Excellent Service When Your Restaurant is Overbooked

From Frazzled to Fantastic: Delivering Excellent Service When Your Restaurant is Overbooked It's a familiar scene for many popular restaurants: the host stand is swamped, the phone is ringing off the hook, and eager diners are spilling out the ...

Neora Products

Holistic Radiance: Where Skin Meets Wellness I’m so proud to be an ambassador for Neora, a holistic skincare and wellness line that supports your skin, body, hair, and overall well-being from the inside out.What I love most is that Neora ...

Young Living Products

When it comes to wellness, I don’t compromise, and neither does Young Living.For over 30 years, they’ve led the world in essential oil research, setting a gold standard that goes beyond organic.They’re the only essential oil ...

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