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Transform Sales into Stories: How Hospitality Teams Can Upsell Without Feeling Pushy

The difference between a transaction and a lasting memory lies in how we present the experience. I used to think upselling was pushy , until I watched a luxury hotel transform a $10 cocktail into a $50 unforgettable moment, effortlessly.Guests ...

Hospitality is Heart:How to Boost Profit by Activating Your Team and Controlling Costs

Hospitality is Heart, But It's Also BusinessLet’s be honest, every restaurant opens with passion, but staying open? That takes precision.In the restaurant world, margins are slim, stakes are high, and failure rates are sobering:30% fail in the ...

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